Shipping policy

Shipping Policy

Thank you for shopping with TAGA! We are committed to providing our customers with the best possible shipping experience. This policy outlines our shipping procedures and policies.

Shipping Costs

Shipping costs are based on the size, weight, and destination of your order. You can see a breakdown of shipping rates at checkout. 

Shipping Restrictions

At this moment, we are unable to ship to other locations/countries that are not on the list above. We are working hard to be able to ship to other locations soon. 

 

Import Duties and Taxes

Taga does not collect duties or import taxes on orders shipped internationally. These fees are typically assessed by the customs authority of the importing country and are the responsibility of the buyer. Please be aware that your order may be subject to additional charges when it reaches your destination country. We recommend checking with your local customs office to determine the specific fees that you may be liable for.

Order Processing Times 

All orders are processed within 2 to 5 business days of receiving your order confirmation email. Orders are not shipped on weekends or holidays.

 Receiving Your Order

Please be aware that once your order has been shipped, it is the responsibility of the shipping carrier to deliver your order. We are not responsible for any delays or damage caused by the shipping carrier.

Damaged or Lost Packages

If you receive a damaged or lost package, please contact us immediately. We will work with the shipping carrier to investigate the issue and provide you with a replacement or refund.

Return Policy

Our return policy is Refund policy – TAGA Universe.

Questions

If you have any questions about our shipping policy, please contact us at taga@tagauniverse.com.